Terms of sale

Last updated: November 13, 2026

1. Who we are

This website, www.makko.com (the "Site"), is operated by MAKKO LLC, a limited liability company registered in the State of Wyoming, United States, under the following fictional details:

Company name: MAKKO LLC
Registration number: WY-2026-0847291
State of registration: Wyoming, USA
Registered office: 1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801, United States
Registered Agent: Frontier Corporate Services LLC
EIN: 88-7654321 (fictional)
Principal business address: 30 N Gould Street, Suite 4120, Sheridan, WY 82801, United States

("MAKKO", "we", "us").

Contact: contact@makko.com

We aim to respond to all customer enquiries within 24 business hours.

2. These terms

These Terms of Service apply to every order placed on the Site by a consumer ("you"). By placing an order, you accept these terms.

Nothing in these terms affects your statutory consumer rights, including rights under the UK Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

3. Our products

MAKKO is an independent online retailer specialising in accessories and lifestyle products.

We are not affiliated with, authorised, sponsored or endorsed by third-party brands unless expressly stated.

All products are offered as new products. Packaging may vary depending on the product and supplier. Any significant differences will be disclosed on the relevant product page.

4. Prices and taxes

Prices are displayed in the currency applicable to your market:

United States: USD ($)
United Kingdom: GBP (£)
Other international markets: local currency where supported.

United Kingdom: applicable VAT is charged where required by law.

United States: applicable state and local sales taxes are calculated at checkout where required.

Import duties and customs charges may apply to international orders depending on the destination.

5. Orders

Customers can place orders directly through www.makko.com.

An order confirmation will be sent by email after successful payment.

MAKKO reserves the right to cancel orders in cases of suspected fraud, significant pricing errors or product unavailability. Any payment received for a cancelled order will be refunded.

6. Payment

We accept:

Visa
Mastercard
American Express
PayPal
Klarna, subject to availability and approval.

Payments are processed securely by third-party payment providers.

7. Shipping

MAKKO offers free standard shipping on eligible orders.

Orders are dispatched from the United States or international fulfilment centres.

Shipping partners include UPS, DHL Express and FedEx.

Estimated delivery: 5–10 business days from dispatch, depending on destination and customs processing.

Tracking information is provided when available.

8. Returns and cancellations

Customers may request a return within 14 days of receiving their order, where applicable under consumer protection laws.

Return shipping costs are generally paid by the customer unless the product is defective, damaged, incorrectly supplied or applicable law requires otherwise.

MAKKO does not offer direct product exchanges as a standard service. Customers may place a new order after completing the applicable return procedure.

9. Faulty or incorrect items

If an item arrives damaged, defective or materially different from its description, contact:

contact@makko.com

Please include your order number and photographs where possible.

MAKKO will investigate and provide an appropriate solution in accordance with applicable consumer protection laws.

10. Product authenticity and quality

MAKKO is committed to offering genuine products and accurately describing their characteristics.

Products are sourced through legitimate supply channels.

If authenticity cannot be established or a product is found to be counterfeit, MAKKO will provide an appropriate remedy, including a full refund where required.

11. Customer service and complaints

Email: contact@makko.com

Customer service response time: within 24 business hours.

Our team aims to resolve customer complaints directly and fairly.

For UK customers, information about applicable alternative dispute resolution procedures will be provided where legally required.

12. Liability

MAKKO is responsible for foreseeable loss or damage resulting from a breach of these terms or failure to exercise reasonable care.

Nothing in these terms excludes liability where such exclusion would be unlawful, including liability for fraud, negligence causing death or personal injury, or breach of mandatory consumer rights.